Returns & Exchanges
At Mallet, we strive for perfection in every step, but if your purchase isn't quite right, you can return your items within 14 days of receipt for a full refund or exchange. All items must be returned in their original, unworn condition with all tags and premium packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original Mallet box and secure them inside a protective shipping mailer to ensure they arrive in perfect condition.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Drop your package at the nearest authorized courier location and keep your tracking receipt; we will process your refund within 5-7 business days of arrival.
